Hear World will provide a refund (less actual shipping/handling/insurance charges) or exchange within 30 days from the date of purchase if you are not completely satisfied with a product. The item must be:
It is not necessary to call Hear World for a Return Authorization Number as long as "proof of purchase" (copy of invoice) is included with a returned item. If an ordered item is cancelled while in shipment or is refused acceptance on delivery, we will refund the item's cost LESS shipping charges upon return of the item to Hear World. EXCLUSIONS to this policy include physical damage caused by accidents, misuse, or abuse unless otherwise stated.
* There is a NO RETURN policy on cell phones. We guarantee against manufacturers' defects for 7 days from the date of the delivery. This type of return may come back only for exchange without exception.